FAQ

Q: Do you have a Minimum Order Quantity (MOQ) requirement?

A: We offer flexible ordering options to support businesses of all sizes. While we have a low MOQ for most items, we provide better pricing for larger quantities. Contact us to discuss your specific needs.

Q: What is the quality of your parts? Are they genuine, OEM, or aftermarket?

A: We supply a full range of quality parts, including genuine, OEM-equivalent, and high-quality aftermarket options. We help you source the right parts based on your market's demand and budget.

Q: Where do you source your parts from?

A: We partner with a network of reputable manufacturers and suppliers, primarily from Asia and Europe, who specialize in French automotive parts. Our rigorous quality control ensures reliability.

Q: Can you find a specific part that is not listed on your website?

A: Absolutely! Our strength is sourcing hard-to-find parts. Please send us the part number, VIN, or photos, and our team will locate it for you.

Q: What are your shipping options and delivery times?

A: We work with reliable global logistics partners (like DHL, FedEx, and sea freight carriers) to offer multiple shipping options. Delivery time depends on the method and destination, which we will confirm upon order.

Q: What payment methods do you accept?

A: We accept T/T (Bank Transfer), PayPal, and L/C for secure and convenient international transactions.

Q: Can I request a sample before placing a bulk order?

A: Yes, sample orders are available for quality verification. The cost is typically borne by the buyer and may be credited against a future large order.

Q: Do you provide any warranty on the parts?

A: Yes, we provide a standard warranty on all our parts against manufacturing defects. The specific warranty period varies by product category. Please inquire for details.

Q: Do you have experience shipping to my country?

A: We have extensive experience exporting to markets worldwide, including North America, Europe, Africa, and the Middle East. We can handle all necessary export documentation.

Q: What is the process to start working with you?

A: Simply contact us with your requirements -> We provide a quotation and sourcing plan -> You confirm and pay -> We quality-check and ship -> You receive your goods. We're here to guide you every step of the way.